Here at House of Troy we are committed to ensuring the health and safety of our team and amazing customers during this uncertain time. We are taking all precautions necessary when packaging your dream outfits for those at home selfies or getting ready for your next event when things return back to normal.

CUSTOMER CARE

Our team here in Sydney are working hard to provide you with answers to any questions you might have via email, live chat or phone.

ORDER PROCESSING

Orders are being processed as normal with minimal disruption. Health and safety standards are a focus while packing all orders.

SHIPPING

We are not facing any delays with our international and domestic orders. Our couriers DHL Express and Australia Post have implemented ‘no contact’ delivery procedures. We are still offering free shipping on all of our orders.

We would like to thank all of our beautiful customers for supporting our business during this difficult time. We will continue to provide you with outstanding customer service and inspirational outfits.